Sign-In Tips
Why do I need a Website Account?
Submit / Update / Cancel your Meeting Registration
Submit a Poster Abstract
Upload/Access Presentation Files and Breakout Session Reports during the meeting
Participate in the Online Discussion Forums during the meeting
Update your Contact Information
I do not know if I have an account. Can you help me?
Go to SIGN IN and click on "Forgot Username or Password". You will be taken to a search page. Type in your name. If your account is found, you will see the email address registered on the meeting website and you can request your password. If you cannot find your name, go back to the sign in page, click on "Create an Account".
My sign in is not working, what's wrong?
You need to enter the email address registered with your meeting registrations. Go back to SIGN IN and click on "Forgot Username or Password".
You might be using the wrong password. Go back to SIGN IN, and click on "Forgot Username or Password", follow the directions to find your account information and click on the request password link next to your name.
Double check the character case - passwords are case sensitive.
You may have mistaken a zero for the letter O.
If all this does not help, contact the website account support.
I'm stuck in a loop that keeps taking me back to the sign in page. What's wrong?
Internet Explorer "caches" (saves a local copy of) dynamically generated pages. The browser will prefer the locally cached page to that which is being dynamically generated. To always view the latest version of a page:
I have an account but forgot my password, how can I get it?
Go back to SIGN IN and click on "forgot username or password". Type in your name. If your account is found, you will see the email address registered with this website and you can request your password. Your password will then be emailed to that email address. If the email address is no longer active, please send an email to website account support and they will update your account with your new email address and send you your password.
How do I update my email address?
Sign in using your registered email address and password. Click on the Registration link and replace your old email address with your new one. Click "Update Registration" or "save changes".
Can I change my Website Account Password?
Yes, sign in and go to "Change your Password". Your username will always be the email address registered in your account information.
Cookie Help
How and Why do I need to enable cookies?
The meeting website account sign-in process now uses temporary session cookies to establish and maintain a secure, private, and unique sign-in session so that you can perform web tasks securely without having to provide your username and password over and over again. These session cookies hold session sign in information only. They do not contain any personally identifiable information about you, do not collect any data from your computer, and are deleted as soon as you close your browser. For more information on how to enable cookies for your browser, please see the Help on Enabling Cookies.
Cookies are essential for maintaining a secure, private and unique sign in session. More information on how cookies work can be found at the following links:
http://www.cookiecentral.com/content.phtml?area=2&id=1
http://www.aboutcookies.org/
The Extend Session Feature
What is a 'session' and Why would I need to 'Extend My Session'?
Once you sign in to your meeting website account, you have established an active session that will last 4 hours. This session enables you to perform web tasks securely without having to provide your username and password over and over again.
Each time you click on a page or button that requires the website account sign in, your session is extended another 4 hours. Your session will expire after 4 hours of idle time though. Therefore, if it takes you longer than 4 hours to submit a web form, you can click on the "[Extend Session]" link at any time, extending your session for another 4 hours. In addition, if you sit idle for over 4 hours and your session times out, this feature enables you to extend your session in another window without losing where you left off in the website form process.
How does extend session work?
If you click on the "[Extend Session]" link before you have timed out, a pop-up window will appear, indicating that your session has been extended for another 4 hours.
If your sign in session has expired (timed out) as you try to submit or view a web page requiring an active session, you will be routed to a "Security Warning" page that lists instructions on how to extend your session without losing where you left off in the web form process. Basically, you can click on the [extend session] link and a pop-up window containing the sign in screen will appear. Simply re-sign in, then close that window, and Refresh the original window to resume your session.